Privacy Policy

Last updated: 1 January 2026

FunVana Entertainment Pvt. Ltd. ("FunVana", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at funvana.com, contact us, or use our services.

Please read this policy carefully. By accessing or using our website, you agree to the terms set out herein. If you disagree, please discontinue use of our website.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: your name, email address, telephone number, and postal address when you fill in a contact or party enquiry form.
• Communication data: any correspondence you send us, including emails, messages, and feedback forms.
• Technical data: your IP address, browser type, operating system, referral source, and browsing activity on our website, collected automatically via cookies and similar technologies.
• Usage data: information about how you use our website, such as pages visited, time spent, and links clicked.

We do not knowingly collect personal information from children under 13 without verifiable parental consent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, party bookings, and support requests;
• To provide, operate, and improve our website and services;
• To send you information about FunVana news, events, or promotions (only where you have consented);
• To comply with our legal obligations;
• To protect the security and integrity of our website;
• To conduct internal analytics and monitor website performance.

3. Legal Basis for Processing (India – DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023, we process your personal data on the following lawful bases:

• Consent: where you have given us clear consent to process your data for a specific purpose.
• Legitimate interests: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal obligation: where we are required to process data to comply with applicable laws.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for 2 years. Technical and analytics data may be retained for up to 26 months.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who assist in website hosting, email delivery, and analytics — all bound by strict confidentiality agreements;
• Professional advisers including lawyers, accountants, and insurers;
• Law enforcement or regulatory authorities where required by law.

6. Cookies

Our website uses cookies to improve your experience. For detailed information, please see our Cookie Policy.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data ("right to be forgotten");
• Object to certain types of processing;
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at supp@funvana.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: supp@funvana.com
• Post: FunVana Entertainment Pvt. Ltd., Level 3, High Street Phoenix, 462 Senapati Bapat Marg, Lower Parel, Mumbai – 400013, India
• Phone: +91 22 6649 8800